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Terms of Service

Revised March 1, 2018

The Short of It

BigMarker is a webinar platform. People use BigMarker to reach more people, engage their audience, and turn participants into loyal fans through modern webinars, online workshops, masterclasses and other events.

It includes all of the features required to plan, invite, promote, facilitate, record, and follow-up on a webinar. Our service is designed to give you as much control and ownership as possible over what you share and do using BigMarker. However, be responsible in what you publish. In particular, make sure that none of the prohibited items listed below (like spam, viruses, or hate content) appear in any content that you share, or get linked to from your site. BigMarker is committed to helping people connect respectfully to exchange knowledge and ideas. BigMarker's users are what make it powerful. We're here to listen to feedback and make the product as great as possible. It's your job to use BigMarker’s software responsibly.

The Long of It

The following terms and conditions govern all use of the BigMarker websites, applications, and all content, services and products available at or through the website and applications (the BigMarker “Services”). The Website and Applications are owned and operated by BigMarker.com, LLC (“BigMarker”). The Services are offered subject to your acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies and procedures that may be published from time to time on this Site by BigMarker (collectively, the “Agreement”).

Please read this Agreement carefully before accessing or using the BigMarker Services. By accessing or using the BigMarker Services, you agree to become bound by the terms and conditions of this Agreement. If you do not agree to all the terms and conditions of this Agreement, then you may not access the Website or use any Services.

If these terms and conditions are considered an offer by BigMarker, acceptance is expressly limited to these terms.

The BigMarker Services are available only to individuals who are at least 13 years of age.

Minimum System Requirements:

In order to achieve a positive user experience, the following components are required to access all BigMarker Websites, Applications, and Services. To access BigMarker on an iOS or Android device, please look for our apps in the App Store, and review the terms and conditions of those applications.

  • Operating System: PC: Windows 10 or later; Mac OS X 10.12 or later
  • Browser: The most recently-published versions of Chrome or Firefox.
  • High-speed internet: A consistent, high-speed connection is required. Mobile tethering, hotspots, slow or inconsistent public Wi-Fi networks may create latency when using video conferencing.

Your BigMarker.com Account and Channel

If you create a BigMarker account, you are responsible for maintaining the security of your account, and you are fully responsible for all activities that occur under the account and any other actions taken in connection with the BigMarker Services. If you create a channel on BigMarker, you are responsible for all activities that occur on your channel. If you host a webinar on BigMarker, you are responsible for all activities that occur in the webinar.

In both cases, you must not describe or assign keywords to your channel or webinar in a misleading or unlawful manner, including in a manner intended to trade on the name or reputation of others, and BigMarker may change or remove any description or keyword that it considers inappropriate or unlawful, or otherwise likely to cause BigMarker liability.

You must immediately notify BigMarker of any unauthorized uses of your account, channel, webinar or any other breaches of security. BigMarker will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions.

Responsibility of Contributors

If you participate in a channel or webinar, post material to the Website or Applications, post links on the Website or Applications, or otherwise make (or allow any third party to make) material available by means of the Website or Applications (any such material, “Content”), you are entirely responsible for the content of, and any harm resulting from, that Content. That is the case regardless of whether the Content in question constitutes text, graphics, an audio or video file, computer software, or any other form of media. By making Content available, you represent and warrant that:

  • the downloading, copying and use of the Content does not infringe the proprietary rights, including but not limited to the copyright, patent, trademark or trade secret rights, of any third party;
  • if your employer has rights to intellectual property you create, you have either (i) received permission from your employer to post or make available the Content, including but not limited to any software, or (ii) secured from your employer a waiver as to all rights in or to the Content;
  • you have fully complied with any third-party licenses relating to the Content, and have done all things necessary to successfully pass through to end users any required terms;
  • the Content does not contain or install any viruses, worms, malware, Trojan horses or other harmful or destructive content;
  • the Content is not spam, is not machine or randomly-generated, and does not contain unethical or unwanted commercial content designed to drive traffic to third party sites or boost the search engine rankings of third party sites, or to further unlawful acts (such as phishing) or mislead recipients as to the source of the material (such as spoofing);
  • the Content is not pornographic, libelous or defamatory, does not contain threats or incite violence towards individuals or entities, and does not violate the privacy or publicity rights of any third party;
  • your Content, channel or webinar is not being advertised via unwanted electronic messages such as spam links on newsgroups, email lists, other blogs and web sites, and similar unsolicited promotional methods;
  • your Content, channel or webinar is not named in a manner that misleads your readers into thinking that you are another person or company. For example, your webinar URL or name is not the name of a person other than yourself or company other than your own;
  • you have, in the case of Content that includes computer code, accurately categorized and/or described the type, nature, uses and effects of the materials, whether requested to do so by BigMarker or otherwise.

Without limiting any of those representations or warranties, BigMarker has the right (though not the obligation) to, in BigMarker’s sole discretion (i) refuse or remove any content that, in BigMarker's reasonable opinion, violates any BigMarker policy or is in any way harmful or objectionable, or (ii) terminate or deny access to and use of the Websites to any individual or entity for any reason, in BigMarker's sole discretion. BigMarker will have no obligation to provide a refund of any amounts previously paid.

Channel Organizers (Administrators) also have the ability to remove subscribers from their channel at their own discretion. To do this, the Channel Organizer needs to go to Channel Settings > Subscribers, and then select the option to remove a subscriber.

Content Posted on BigMarker

When you create webinars using BigMarker, you own your content.

If you designate the privacy setting of a webinar to be public, then you still own your content, but you also grant BigMarker permission to make your webinar discoverable in public places such as BigMarker’s Discover Page and search engines such as Google. You also grant BigMarker a world-wide, royalty-free, and non-exclusive license to reproduce, modify, adapt and publish the Content to promote BigMarker, BigMarker channels, and webinars.

In cases where the Content is private, BigMarker will make a reasonable effort to protect sensitive and confidential information. BigMarker will not under any circumstances reproduce, modify, adapt and publish the Content without your prior written permission.

If you delete Content, BigMarker will use reasonable efforts to remove it from the websites, but you acknowledge that caching or references to the Content may not be made immediately unavailable.

By opting in to record a webinar or participating in a webinar that is being recorded, you grant non-exclusive license to the webinar organizer (and BigMarker in the case of Public content) to reproduce, modify, adapt and publish the Content.

By opting in to share Content on third-party platforms and websites, using features including (but not limited to) the upload to YouTube tool, share on Facebook tool, or embed video tool, you grant non-exclusive license to publish the Content.

BigMarker may use public and private channels’ names and logos as client references, including a general description of the services provided by BigMarker, in its resumes, case studies, and in other promotional information including, but not limited to, press releases, brochures, reports, letters, white papers, and electronic media such as email or Web pages.

Responsibility of Website Visitors.

BigMarker has not reviewed, and cannot review, all of the material, including computer software, posted to the Websites, and cannot therefore be responsible for that material’s content, use or effects. By operating the Websites, BigMarker does not represent or imply that it endorses the material there posted, or that it believes such material to be accurate, useful or non-harmful. You are responsible for taking precautions as are necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content. The Websites may contain content that is offensive, indecent, or otherwise objectionable, as well as content containing technical inaccuracies, typographical mistakes, and other errors. The Websites may also contain material that violates the privacy or publicity rights, or infringes the intellectual property and other proprietary rights, of third parties, or the downloading, copying or use of which is subject to additional terms and conditions, stated or unstated. BigMarker disclaims any responsibility for any harm resulting from the use of the Websites by visitors of the Websites, or from any downloading by those visitors of content there posted.

Content Posted on Other Websites.

We have not reviewed, and cannot review, all of the material, including computer software, made available through third-party websites to which BigMarker.com links, and that link to BigMarker.com. BigMarker does not have any control over those non-BigMarker websites and web pages, and is not responsible for their contents or their use. By linking to a non-BigMarker website or web page, BigMarker does not represent or imply that it endorses such website or web page. You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content. BigMarker disclaims any responsibility for any harm resulting from your use of non-BigMarker websites and web pages.

Copyright Infringement and DMCA Policy.

As BigMarker asks others to respect its intellectual property rights, it respects the intellectual property rights of others. If you believe that material located on or linked to by BigMarker.com violates your copyright, you are encouraged to notify BigMarker by emailing support@BigMarker.com. BigMarker will respond to all such notices, including as required or appropriate by removing the infringing material or disabling all links to the infringing material. In the case of a visitor who may infringe or repeatedly infringes the copyrights or other intellectual property rights of BigMarker or others, BigMarker may, in its discretion, terminate or deny access to and use of the BigMarker Services. In the case of such termination, BigMarker will have no obligation to provide a refund of any amounts previously paid to BigMarker.

Intellectual Property.

This Agreement does not transfer from BigMarker to you any BigMarker or third party intellectual property, and all right, title and interest in and to such property will remain (as between the parties) solely with BigMarker. BigMarker, BigMarker.com, the BigMarker.com logo, and all other trademarks, service marks, graphics and logos used in connection with the Services are trademarks or registered trademarks of BigMarker or BigMarker’s licensors. Other trademarks, service marks, graphics and logos used in connection with the Services may be the trademarks of other third parties. Your use of the Services grants you no right or license to reproduce or otherwise use any BigMarker or third-party trademarks.

Advertising & Promotion.

By using BigMarker, you consent to receiving promotional materials from BigMarker, as well as sponsors of BigMarker channels and webinars, announcing special offers and featured webinars or channels. BigMarker and its promotional partners may use non-personally identifiable information that you have provided in your profile or otherwise provided to BigMarker, such as your age, gender, language, country of residence, time zone, as well as information about your relationship with the Services in order to provide offers and promotional materials likely to be of greater interest to you and to help BigMarker measure and improve the performance of our promotional campaigns. You may opt out of promotional communications at any time by clicking on the “Opt Out” link at the bottom of emails, or managing your Communications Settings in your profile.

Payment.

Certain BigMarker services require payment to BigMarker. You will be required to provide banking and payment information to purchase such services. Unless otherwise stated, all fees are quoted in U.S. dollars. You are responsible for paying all fees and applicable taxes associated with our sites and services in a timely manner with a valid payment method. If your payment method fails or your account is past due, we may collect fees owed using other collection mechanisms.

Your paid BigMarker channel, which may start with a free trial, will continue month-to-month unless and until you cancel your subscription or we terminate it. You must have Internet access and provide us with a current, valid, accepted method of payment (as such may be updated from time to time, "Payment Method") to use the BigMarker channel service. We will bill the monthly subscription fee to your Payment Method. You must cancel your subscription before it renews each month in order to avoid billing of the next month's membership fees to your Payment Method.

Tickets and Dues.

BigMarker does not guarantee the quality, safety, legality or truth of any representations made by a due-collecting (paid) channel or ticketed (paid) webinar. Any issues you may have with a due-collecting channel or ticketed webinar should be reported immediately to support@bigmarker.com. BigMarker disclaims any liability for the actions and/or omissions of the organizer(s) of a dues-collecting channel or a ticketed webinar, and the channel/webinar organizer(s) will be held fully liable for any fraud, misrepresentations or otherwise illegal or harmful conduct.

Amendments.

BigMarker reserves the right, at its sole discretion, to modify or replace any part of this Agreement. It is your responsibility to check this Agreement periodically for changes. Your continued use of the Services following the posting of any changes to this Agreement constitutes acceptance of those changes. BigMarker may also, in the future, offer new services and/or features through the Services (including, the release of new tools and resources). Such new features and/or services shall be subject to the terms and conditions of this Agreement.

Termination.

BigMarker may terminate your use of the Services at any time, with or without cause, with or without notice, effective immediately. If you wish to terminate this Agreement or your BigMarker.com account (if you have one), you may simply discontinue using the Services. All provisions of this Agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Disclaimer of Warranties.

THE BIGMARKER SERVICES AND THE BIGMARKER CONTENT ARE PROVIDED ON AN "AS IS" AND “AS AVAILABLE” BASIS. BIGMARKER DISCLAIMS ANY AND ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, OR NON-INFRINGEMENT. BIGMARKER DOES NOT REPRESENT OR WARRANT THAT THE BIGMARKER SERVICES OR THE BIGMARKER CONTENT, OR ANY PORTION THEREOF, IS OR WILL BE FREE OF DEFECTS OR ERRORS (OR THAT ANY SUCH DEFECTS OR ERRORS WILL BE CORRECTED), VIRUS FREE, OR ABLE TO OPERATE ON AN UNINTERRUPTED BASIS. FURTHER, BIGMARKER DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE BIGMARKER SERVICES, OR ANY PORTION THEREOF, IN TERMS OF ITS CORRECTNESS, ACCURACY, QUALITY, RELIABILITY, OR OTHERWISE. THIS DISCLAIMER CONSTITUTES AN ESSENTIAL PART OF THIS AGREEMENT. IF THIS EXCLUSION IS HELD UNENFORCEABLE, THEN ALL EXPRESS AND IMPLIED WARRANTIES WILL BE LIMITED IN DURATION TO A PERIOD OF FIFTEEN (15) DAYS AFTER THE DELIVERABLE DATE, AND NO WARRANTIES WILL APPLY AFTER THAT PERIOD.

Limitation of Liability; No Consequential Damages.

NEITHER BIGMARKER NOR ITS AFFILIATES AND SUBSIDIARIES NOR ANY OF THEIR SUPPLIERS WILL BE LIABLE TO CLIENT OR ANY OTHER THIRD PARTY FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE ARISING OUT OF THE POSSESSION OF, ACCESS TO, USE OF, OR INABILITY TO ACCESS OR USE THE BIGMARKER SERVICES OR THE BIGMARKER CONTENT, OR ANY PORTION, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, DATA LOSS, COST OF PROCUREMENT FOR SUBSTITUTE GOODS, OR COMPUTER FAILURE OR MALFUNCTION, EVEN IF BIGMARKER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND REGARDLESS OF WHETHER THE CLAIM OR LIABILITY IS BASED UPON ANY CONTRACT, TORT, BREACH OF WARRANTY OR OTHER LEGAL OR EQUITABLE THEORY. CLIENT EXPRESSLY ACKNOWLEDGES AND AGREES THAT THE PARTICIPATION IN AND USE OF THE BIGMARKER SERVICES AND THE BIGMARKER CONTENT IS DONE AT CLIENT’S OWN RISK AND THAT CLIENT IS SOLELY RESPONSIBLE AND LIABLE FOR ANY DAMAGE SUSTAINED TO CLIENT’S COMPUTER SYSTEM, NETWORK OR DATA RESULTING FROM SUCH PARTICIPATION OR USE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.

General Representation and Warranty.

You represent and warrant that:

(i) your use of the Website will be in strict accordance with the BigMarker Privacy Policy, with this Agreement and with all applicable laws and regulations (including without limitation any local laws or regulations in your country, state, city, or other governmental area, regarding online conduct and acceptable content, and including all applicable laws regarding the transmission of technical data exported from the United States or the country in which you reside) and

(ii) your use of the Services will not infringe or misappropriate the intellectual property rights of any third party.

Indemnity.

By using the BigMarker Services, you agree to indemnify, defend and hold BigMarker and its affiliates and subsidiaries, and each of their officers, directors, employees, agents, co-branders or other partners (as well as each of their suppliers), successors and permitted assigns (“Indemnified Parties”) harmless from and against any third party claim or action, including any liability, cost, losses, damages, expenses, and attorney’s fees, arising from or in any way related to your access, use or participation in the BigMarker Services (including claims related to any use of the BigMarker Services with software, data, content, systems, or other technology not provided by BigMarker), any violation of this Agreement, or any alleged infringement of a patent, copyright, trademark, trade secret, or other intellectual property right.

Entire Agreement.

This Agreement constitutes the entire agreement between BigMarker and you concerning the subject matter hereof, and it may only be modified by a written amendment signed by an authorized executive of BigMarker, or by the posting by BigMarker of a revised version.

Applicable Law and Venue.

This Agreement will be governed by the laws of the state of Illinois without application of its conflict of laws principles. Any suit relating to this Agreement will be instituted in a state or federal court in Cook County, Illinois, and by using the BigMarker services you irrevocably consent and waive all objections to the jurisdiction of any such court. Except to the extent applicable by law, if any, provides otherwise, this Agreement, any access to or use of the Website will be governed by the laws of the state of Illinois, U.S.A., excluding its conflict of law provisions, and the proper venue for any disputes arising out of or relating to any of the same will be the state and federal courts located in Cook County, Illinois. Except for claims for injunctive or equitable relief or claims regarding intellectual property rights (which may be brought in any competent court without the posting of a bond), any dispute arising under this Agreement shall be finally settled in accordance with the Comprehensive Arbitration Rules of the Judicial Arbitration and Mediation Service, Inc. (“JAMS”) by three arbitrators appointed in accordance with such Rules. The arbitration shall take place in Chicago, Illinois, in the English language and the arbitral decision may be enforced in any court. The prevailing party in any action or proceeding to enforce this Agreement shall be entitled to costs and attorneys’ fees.

Survival.

Any term or condition of this Agreement that by its nature would logically survive termination or expiration, including but not limited to protections of proprietary rights, indemnifications, and limitations of liability, will survive such termination or expiration.

Waiver.

A waiver by either party of any term or condition of this Agreement or any breach thereof, in any one instance, will not waive such term or condition or any subsequent breach thereof. You may assign your rights under this Agreement to any party that consents to, and agrees to be bound by, its terms and conditions; BigMarker may assign its rights under this Agreement without condition.