In the years ahead franchised dealers' workshops will require efficiency, connectivity, timeliness and a multi-franchised, full-service approach. This webinar, brought to you by Automotive Management, will discuss how technology such as AI and connected cars will make workshop processes much more effective in future.
In addition, it will examine what needs to be on offer, from accessories to tyre replacement, to make the franchised workshop the first choice for the customer.
Panel:
Franz Wimmer: Chief Revenue Officer, Intellegam
Katherine McLoughlin: Head of Aftersales, LSH Auto
Neil Tonks: Group Aftersales Director, Pentagon Motor Group
Nathan Tomlinson: Managing Director, Devonshire Motors
Tom Seymour is an experienced B2B journalist with over 20 years of expertise in the automotive retail sector. Since becoming a freelance writer in 2015, he has contributed to a wide range of automotive, business and technology publications.
Nathan Tomlinson is the owner of Devonshire Motors, an award-winning automotive retailer celebrated for its excellence in customer service, operational performance, and innovation in clean mobility. Nathan began his career in the automotive...
Neil Tonks is a seasoned automotive aftersales and operations leader with over two decades of experience in the automotive retail sector. Currently serving as Group Aftersales Director at Pentagon Motor Group (part of Motus), he stepped into this...
Katherine McLoughlin’s extensive automotive industry experience spans both retail and manufacturer environments. Having held key roles at Mercedes-Benz UK before joining LSH Auto in 2020, Kath has a unique dual perspective on the evolving needs of...
With nearly 20 years at BMW Group in senior roles across headquarters and international markets, Franz Wimmer most recently led VinFast’s European launch as VP Sales & Marketing. Since 2022, he has focused on AI-driven technologies in the...