CommerceNext
On-demand
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Wednesday, February 8, 2023 · 2:00 PM ESTOverall, a great online customer experience is essential for driving CLV as it leads to increased customer satisfaction, retention, loyalty, and opportunities for upselling and cross-selling. Having a flexible technology ecosystem is imperative in...
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Wednesday, January 11, 2023 · 2:00 PM ESTIn a world where everyone has endless information at their fingertips, building brand loyalty is harder than ever. With every flaw put under the microscope, the good your brand does is easily ignored. To win consumer trust, brands must become more...
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Wednesday, December 7, 2022 · 2:00 PM ESTGiven the unusual and unpredictable nature of this holiday season, it will be difficult to benchmark success this year. We asked Jason "Retail Geek" Goldberg to share his analysis on Cyber 5 Weekend aggregate sales data, the issues that are shapin...
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Wednesday, November 9, 2022 · 2:00 PM ESTRetailers are going into the shopping holiday cautiously optimistic, according to a recent holiday benchmark survey conducted by CommerceNext and CommX. Sixty-three percent (63%) of retailers believe sales will exceed 2021 levels and 79% believe t...
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Wednesday, October 26, 2022 · 2:00 PM EDTEcommerce traffic always has peaks and valleys, with most companies facing their biggest peak during CyberWeek and throughout the holiday season. Historically, we prepared for these peaks by adding capacity, notifying vendors and creating code fre...
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Wednesday, October 12, 2022 · 2:00 PM EDTAs customer acquisition costs remain high, retailers are looking at social commerce as a tool for finding customers when they are spending time on popular social media sites such as TikTok and Instagram. This webinar will provide an overview of ec...
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Wednesday, September 28, 2022 · 2:00 PM EDTWith the holiday season fast approaching, retailers and brands are gearing up for the biggest online shopping season ever. But similar to recent years, holiday 2022 is expected to have its own set of challenges with supply chain issues, inflation ...
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Wednesday, September 14, 2022 · 2:00 PM EDT24 SEPTEMBER 2022 NOTE: Coresight Research will not be publishing the accompanying report until mid-October. We have arranged for anyone registered for the webinar to receive a copy automatically once it is released.
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Wednesday, August 3, 2022 · 2:00 PM EDTDuring the pandemic organizations accelerated investments in new solutions, features, and capabilities. As a result, some organizations built up a significant amount of technical debt or additional costs with licenses that may not be optimized or ...
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Wednesday, July 20, 2022 · 2:00 PM EDTRetailers are fixated on converting shoppers and the word “optimization” is often thrown around as the key process to focus on, but what does optimization really mean and how can retailers achieve it? In this session, we are going to breakdown and...
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Wednesday, May 25, 2022 · 2:00 PM EDTWhile it will come as no surprise that retailers' number-one concern for 2022 is rising customer acquisition costs, what might surprise you is just how effectively organic search can address this concern. Join CommerceNext as we blow the dust off ...
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Wednesday, May 4, 2022 · 2:00 PM EDTThis special edition CommerceNext webinar on Star Wars Day 2022, Wednesday, May the 4th, will help you harness The Force and prepare for the future of customer engagement and look at the intersection between customer service, experience and acquis...
