WEBINAR OPENS IN
  • DAYS
  • HOURS
  • MIN
  • SEC
ABOUT THIS WEBINAR
Overall, a great online customer experience is essential for driving CLV as it leads to increased customer satisfaction, retention, loyalty, and opportunities for upselling and cross-selling. Having a flexible technology ecosystem is imperative in meeting customer needs. Specifically, in this webinar we will cover the several ways that a great CX can drive CLV:

1. Increased customer satisfaction
2. Improved customer retention
3. Better customer loyalty
4. Growing Value Per Customer

SPEAKERS:

• Angela Gruszka, SVP of Digital Marketing and Ecommerce at AERIN
• Nadina Guglielmetti, VP & General Manager, Marketing, The Vitamin Shoppe
• Dan Shim, Head of Product Marketing, commercetools
• Sean Daley, Head of Experience Strategy, Pivotree
• Moderated by Jill Dvorak, Chief Content Officer, CommerceNext

Sponsored by commercetools
and pivotree

Photo by Sam Lion

ADDITIONAL INFO
  • When: Eastern Time (US & Canada)
  • Duration: 1 hour
  • Price: Free
  • Language: English
  • Who can attend? Everyone
  • Dial-in available? (listen only): Not available.
FEATURED PRESENTERS
HOSTED BY
Share
To invite people, share this page: