For any general or subscription enquiries, please get in touch via email ignite@westernbusiness.media

Frequently Asked Questions

  • What is Ignite CPD?

    Ignite is an On-demand CPD and best practice training hub for health, safety and wellbeing professionals and fire safety professionals.

    The content on Ignite is powered by industry leading publications Health and Safety Matters and Fire Safety Matters.

    The webinars on Ignite cover legal, regulatory, compliance and best practice across a number of topics covering health and safety, wellbeing and fire safety. Subscribers will be able to download and archive a CPD certificate with their name on it for every webinar they watch on the platform.

  • How much does it cost to subscribe to Ignite?

    Subscription costs from just £25 per month with a minimum 12-month subscription. There is an annual auto-renewal to your subscription, which can be turned off at any time via the manage my subscription page in your profile.

    You can see full terms and conditions on our subscription information page by clicking HERE.

  • Does Ignite provide a CPD certificate with my name on it?

    Yes, you can download or save to your profile a CPD certificate for every webinar you watch in its entirety. The certificate will have the name of the account holder on it and this can’t be changed. If another person in your team watches the webinar with you and wants a personalised CPD certificate they will need their own subscription to Ignite. The CPD we offer is certified by FireQual and also the Institute of Fire Safety Managers and the Security Institute.

  • Why should I subscribe to ignite?

    Subscribe to Ignite today to reduce business risk and build your career with this On-Demand, personalised CPD and best practice platform. Subscribers have access to over 300+ hours of the latest CPD and 50+ hours of conference best practice sessions anytime, anywhere.

    You can see the full list of reasons to subscribe to Ignite on our subscription information page by clicking HERE

  • Can I get my employer to pay my subscription fee via invoice?

    Yes, you can! But your subscription won’t be live until we’ve received the full annual payment.

    You can see full terms and conditions on our subscription information page by clicking HERE.

  • I am having technical issues. Who do I contact for help?

    If you are having technical issues on the Ignite website. You can click on the technical support in the top navigation of the website to talk to our online chatbot or alternatively, click HERE.

  • Who should I contact if I have questions about my Ignite Subscription?

    Email ignite@westernbusiness.media or call 01342 314300. Or phones are manned Monday-Friday 9am(GMT) to 4:30pm(GMT)

Hesitant to pay out of pocket?

Take advantage of our invoicing option today and start enjoying all the benefits of our membership.

An Ignite Subscription is your key to success

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