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About

The insights landscape is transforming dramatically. What was once as straightforward as having a handful of trusted agency partners has exploded into an ecosystem of over 600 (according to UI’s 2024 Tools Map) research platforms, each promising to revolutionize how you gather consumer understanding.

For insights leaders, this abundance of choice presents both unprecedented opportunity and paralyzing complexity. How can we balance budget, rigor and client value?

In this 30-minute session, you’ll discover how leading insights teams are cutting through the noise to orchestrate a bench of partners and solutions that span the full spectrum of research needs, elevating them from tactical executors to strategic business partners.

We’ll explore the evolution from traditional agency relationships to modern hybrid models that combine internal expertise, on-demand specialist networks and integrated platforms.

You’ll leave with:

~ audit strategies for optimizing your current stack and identifying gaps;
~ an evaluation and selection process with proven questions to cut through marketing promises;
~ a clearer picture of the research-tooling landscape, especially the under-discussed middle ground in between DIY and full-service options.

We’ll share real insights from industry leaders who’ve successfully navigated this transformation, including their biggest mistakes and breakthrough strategies.

Featured Presenters
Webinar hosting presenter
Director of Research Relations, User Interviews
Ben Wiedmaier is the director of research relations for User Interviews, where he supports the revenue department via strategic enablement, education and training. In addition to his work at User Interviews, Ben is an adjunct professor in the College of Communication at DePaul University, teaching courses in nonverbal communication, persuasion and social influence and data-driven decision-making. He lives in Chicago.
Webinar hosting presenter
Managing Director, Studio by Buzzback
Liz White is managing director of Studio by buzzback, the first on-demand qual marketplace, connecting clients with a vetted network of moderators and best-in-class recruiting and fieldwork tools. With over 20 years of experience in insights and analytics, Liz previously led buzzback’s qualitative division, championing innovation and elevating the craft of qual. Today, she drives Studio’s strategic direction and growth and leads digital transformation and innovation at buzzback.