Problem: Simple welcome messages and feel good anecdotes are not enough to engage new members. You can get them to want to engage, but how do you show them how to engage?
Solution: Make it part of the overall on-boarding strategy where new members are introduced to member benefits! Add FAQ emails to the series to answer the questions new members are most likely to have before they even know what to ask!
During this webinar, attendees will:
1) Determine the best new member on-boarding process for your organization
2) Increase new member engagement immediately
3) Measure the short and long-term results of your on-boarding process
4) Find emails or processes that are not working optimally and make adjustments accordingly
In 2017, Catherine Hackney started Confident Communities Consulting after recognizing a need for specialized online community management services by professional associations. Then began the rewarding work of sharing her online community expertise...