PMA in a Q&A session with three of the UKs most respected practice managers reflect on the challenges in primary care during the current Coronavirus and the lessons being learned to enhance the future delivery of GP services.
Agenda
Hear the local perspectives from practices North, South & Midlands. And the pressures on primary care.
Practice managers priorities
The extent to which the current pandemic has tested the effectiveness of the PCN?
Patient engagement….. and how will you be able to take these forward post Coronavirus?
What are the longer-term benefits from this pandemic….?
And the longer-term side effects – staff wellbeing, resilience and stress?
Practice Business Manager, Plane Trees Group Practice, Pellon, Halifax
Tracy is the current NAPC Practice Manager of the Year 2019/20. She has been a Practice Business
Manager since 2003 and has over twenty years of healthcare management experience in general practice, primary care, secondary care and the voluntary...
Practice Manager, Rosslyn Hill Surgery, Camden, London
Mairead originally trained and worked as a nurse (RGN) and has now been working as a Practice Manager for over 20 years.
She manages a busy inner London Practice, is a trained teacher and works for Camden CCG as their Non-Clinical Staff Training...
Practice Manager & SMASH PCN Practice Manager Lead, Merepark Medical Centre, Alsager, Cheshire
Denise is a Practice Manager at Merepark Medical Centre in Alsager, Cheshire, and has over 16 years of healthcare management experience within general practice. Prior to working in Primary care, Denise worked in the banking industry for 10 years....
Operations Director, Practice Managers Association (PMA)
Ian is the PMA’s operations director with the responsibility for programme design, development and delivery. Working closely with primary care providers, Ian brings management and analytical skills honed over 25 years working in large public,...