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  • Wednesday, May 27, 2020 · 2:00 PM EDT
    This week’s webinar looks at the modern purchase journey and opportunities to create alignment between marketing and commerce teams for maximum performance. Customer journeys were evolving pre-Covid and this continues. We’ll dig deep into the impo...
  • Wednesday, June 3, 2020 · 2:00 PM EDT
    One of the side-effects of the pandemic has been accelerated ecommerce adoption. Many new customers started shopping online for the first time and retailers are eager to keep them using the ecommerce channel. We’ve also seen customers churn due to...
  • Wednesday, June 10, 2020 · 2:00 PM EDT
    To stand out from the deluge of marketing experiences, a company must deliver communications and messaging to consumers that are both relevant and that add perceivable value. Let’s be clear - this is not “value” as a discount. Rather, this is valu...
  • Thursday, May 21, 2020 · 2:00 PM EDT
    We already know that current global events have drastically shifted the majority of consumer shopping to online. While these changes in customer behavior couldn’t have been predicted, there is a comforting prospect for brands embracing the digital...
  • Wednesday, May 20, 2020 · 2:00 PM EDT
    <i><b>Eighty four percent of retailers surveyed on our last webinar said they needed to make some sort of change to their personalization algorithms.</b></i> Did COVID-19 render the $14B of customer experience AI investment companies made in 2019...
  • Wednesday, May 13, 2020 · 2:00 PM EDT
    With COVID-19 forcing temporary store closures and creating economic uncertainty, retailers have had to innovate fast to maximize ecommerce revenue. Many companies quickly launched curbside pickup, navigated supply chain disruptions and optimized ...
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