Webinar: Too much security? The surprising impact on the customer experience by TalkLP

Webinar

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About This Webinar

Loss Prevention professionals are constantly under pressure to create friction-less environments for customers while also protecting the assets for the company -- but is there a perfect balance? What is the impact of too much security on the customer experience? What is the correct technology mix to ensure the perfect balance between security and the customer experience? Join us to hear Festival Foods and Wakefern provide real-world answers to these questions.

Presenters

Laura Lasko

Corporate Manager of Retail Asset Protection, Wakefern

Laura Lasko has over 17 years of experience working within the Retail Grocery Industry, having held a variety of challenging roles in Store Operations, Financial Services, and Asset Protection. In her current role as Manager of Retail Asset Protection, her team directly supports Wakefern’s retail grocery stores with preventative and compliance-based programs, designed to protect company assets. These responsibilities include planning, designing, coordinating, and implementing Asset Protection policies, procedures, and technology systems for all Wakefern entities. She enjoys the fast-paced environment that Retail Asset Protection offers- with new challenges emerging daily. In the past year, she has been focused on the expanded use of AI technology at SCO and a strategic partnership with Wakefern’s Tech Team to increase awareness on cybersecurity initiatives and to mitigate Wakefern’s exposure to financial fraud. As a leader at Wakefern, she takes great pride in being a trusted, sought after resource for all Asset Protection related subject matters.

Parker Griebel, LPC, LPQ, CFI

Asset Protection Assistant Director at Festival Foods

Parker Griebel, LPC, LPQ, CFI, is the Asset Protection Assistant Director at Festival Foods, overseeing asset protection operations across 40+ stores in Wisconsin. With over a decade of experience in grocery operations, he leads innovative loss prevention strategies and technology solutions to minimize shrink and enhance safety. Parker holds a B.S. in Criminology from the University of Wisconsin-Whitewater and certifications including Certified Forensic Interviewer (CFI) and Loss Prevention Certified (LPC). He also serves as Secretary on the Board of Directors for the Wisconsin Organized Retail Crime Association (WIORCA). Passionate about safeguarding assets and developing industry-leading security practices, Parker focuses on driving operational efficiency and fostering a culture of safety within Festival Foods and the broader retail community.

Jordan Ramadan

Strategic Account Manager at OpenEye

Amber Bradley

Host & Editor-in-Chief, TalkLPnews

Amber Bradley, founder of Calibration Group, LLC, is a communication expert with extensive experience across multiple business disciplines, including marketing and public relations. Amber’s proven success in creating multi-tiered, strategic marketing and communication campaigns continues to yield unmatched results for solutions providers, as well as retail loss prevention and operations professionals. Amber holds a Master of Arts in Communication and a Bachelor of Arts in Marketing/Communication.

Amber is the owner and host of TalkLP that provides valuable content to loss prevention and asset protection professionals through unscripted interviews about all different types of topics.

Amber also served as Executive Director for the Restaurant Loss Prevention and Security Association (RLPSA), and is a contributing editor for the D&D Daily, a daily e-news outlet specializing in providing the most relevant news for retail loss prevention, safety, and security professionals.

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