In an era where consumers expect authenticity and connection, Organic Valley is using AI and video insights to dig deeper into what truly drives its customers. In this session, Tripp Hughes, senior director of consumer strategy at Organic Valley, shares how his team is leveraging researcher-driven AI to blend the depth of qualitative storytelling with the speed and scale of quantitative data. Learn how Organic Valley’s approach is helping uncover more human truths behind consumer choices – fueling more resonant brand narratives, sharper creative and stronger customer relationships.
Whether you’re shaping brand strategy or evolving your insights practice, this session will show how AI and video can unlock richer understanding and inspire more meaningful storytelling.
Key takeaways:
1. How to integrate AI and video to deepen consumer understanding at scale.
2. Ways to turn unfiltered customer stories into actionable insights.
3. The role of AI in accelerating and enriching qualitative exploration.
4. Lessons from Organic Valley’s journey toward more authentic storytelling.