Resident Engagement Platforms: Building Equity, Accessibility, and Sustainability into Digital Government Service Delivery
Recorded
Wednesday, May 17, 2023 · 12:00 p.m.
ABOUT THIS WEBINAR
Digital engagement platforms streamline government services by providing a gateway for citizens to access a wide range of services through a single easy-to-use platform — anytime, anywhere. This has revolutionized the way residents interact with government, putting a multitude of services at residents’ fingertips.
This deep-dive session will bring together leaders in digital service delivery to discuss how they’re transforming the way that residents access government services, how GovTech solutions improve equity and sustainability, and how modern technology increases efficiency in their own organisations. Attend to learn more about how you can move the dial in the digital age and provide an optimal customer experience for residents and businesses.
AGENDA
How to effectively champion modernisation in your agency
Key requirements for any technology vendor your agency is considering
The role of user experience in driving adoption and channel shift
Technical must-haves for a payments solution
ADDITIONAL INFO
When:
Wednesday, May 17, 2023 · 12:00 p.m.
Eastern Time (US & Canada)
Duration: 45 minutes
Price:Free
Language:English
Who can attend?Everyone
Dial-in available?
(listen only):Yes.
Dial-in Number:
Please register for this Webinar to view the dial-in info.
Cielo Medel is the Chief Information Officer for the City of Mississauga, bringing her extensive experience and success in Information Technology strategy planning and development, policy formulation, sourcing, project management, business process...
Jon Telch is a seasoned government relations professional with over 10 years of experience in campaign organizing, political advising, and policy analysis. He has successfully supported numerous clients in attracting government investment and...
PayIt is one-of-a-kind modern resident engagement and digital payment services platform that simplifies doing business with government agencies by consolidating hundreds of services and payments into one connected experience for citizens. PayIt makes doing business with government easy.