Resident Engagement Platforms: Building Equity, Accessibility, and Sustainability into Digital Government Service Delivery

ABOUT THIS WEBINAR
Digital engagement platforms streamline government services by providing a gateway for citizens to access a wide range of services through a single easy-to-use platform — anytime, anywhere. This has revolutionized the way residents interact with government, putting a multitude of services at residents’ fingertips.

This deep-dive session will bring together leaders in digital service delivery to discuss how they’re transforming the way that residents access government services, how GovTech solutions improve equity and sustainability, and how modern technology increases efficiency in their own organisations. Attend to learn more about how you can move the dial in the digital age and provide an optimal customer experience for residents and businesses.
AGENDA
  • How to effectively champion modernisation in your agency
  • Key requirements for any technology vendor your agency is considering
  • The role of user experience in driving adoption and channel shift
  • Technical must-haves for a payments solution
FEATURED PRESENTERS
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