About
The third episode of the PayIt Digital Government Excellence Symposium will explore how to shape a future-ready government that leverages technology for agency efficiency and enhanced resident experiences. Find out what tactics agencies should prioritize and what technical requirements to look for.

Equip your organization with the insights and tools necessary to evaluate and plan for accelerated digital service delivery excellence. Learn how to:
Agenda
  • Effectively champion modernization within your agency
  • Identify key requirements for evaluating technology vendors
  • Harness the power of user experience to drive adoption and channel shift
Presenters
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Jack Laskowitz
Vice President, Client Success, PayIt
As the Vice President of Client Success at PayIt, Jack Laskowitz is a driven leader who oversees Revenue Operations and is dedicated to delivering transformative implementations of resident engagement and digital payment processing platforms to state and local customers. With nearly a decade of experience in the telecom industry, Jack has led operations and strategy teams in bringing innovative products and concepts to market. At PayIt, his passion lies in bringing eGovernment transactional experiences to today's constituents who expect seamless, e-commerce-like interactions when engaging with government services. Join Jack as he shares his expertise and insights on delivering exceptional resident experiences in the government sector.
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John M. Globensky
City Treasurer, Grand Rapids, Michigan
John is a dedicated finance professional who has made significant contributions to the City of Grand Rapids. With expertise in investment management and accounting, he has successfully overseen multimillion-dollar portfolios and implemented groundbreaking systems and procedures. As City Treasurer, John's commitment to excellence earned him certifications as an Advanced Public Funds Investment Manager, Michigan Certified Professional Treasurer, and Certified Public Finance Administrator. A sought-after speaker at prominent conferences, he shares his knowledge with peers in the industry. Outside of work, John enjoys outdoor activities, spending time with family, and exploring Michigan's beautiful Upper Peninsula. Join John's session to gain insights from his extensive experience in public finance.
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Mike Hammond
Clerk of Court, Knox County, Tennessee
With a background in private sector management and a successful career in radio broadcasting, Clerk Hammond brings a unique perspective to his role. Since his election in 2014, he has championed efficiency improvements and leveraged technology to streamline processes. Clerk Hammond's remarkable achievements include receiving prestigious awards such as Broadcaster of the Year and Program Director of the Year. Join Clerk Hammond's session to gain insights from his transformative journey and learn how technology can drive government excellence.
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Todd Shanley
Chief Information Officer, Cabarrus County North Carolina
Todd Shanley, the Chief Information Officer for Cabarrus County, North Carolina, is a visionary leader who has revolutionized government services through civic innovation. With over 26 years of dedicated service to the community, Todd's relentless drive has modernized internal and citizen-facing operations. Todd's exceptional achievements have been recognized, including being named one of Government Technology Magazine's Top 25 Doers, Dreamers & Drivers and receiving the GoldenGov: County Executive of the Year award. Under his guidance, Cabarrus County has won multiple prestigious awards, including Top Digital County and Overall County Government Experience. Join Todd's session to gain insights from his transformative journey and discover how to propel your own organization forward.
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Nadia Davis
Head of Public Sector Marketing
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Adam Jensen
Senior Solution Consultant, PayIt
Join Adam Jensen's session and unlock transformative insights for driving innovation in your organization. As a solutions consultant, Adam passionately advocates for real-world needs and optimizes product development roadmaps. With his creative problem-solving skills, he enhances business systems for PayIt and clients. Adam's intellectual curiosity, self-direction, and motivation fuel a continuous drive for evaluation and reinvention. Don't miss this opportunity to learn from Adam and discover how to propel your organization forward with innovative solutions.
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