A Litmos Labs interactive workshop that helps L&D, Enablement, and Customer Education leaders move their measurement story from activity (completions, seat time, satisfaction) to business impact (time-to-productivity, revenue, retention, risk / workforce readiness). The workshop uses the Impact Mapping Framework so every participant leaves with a filled-in one-page plan for a real program of their own.
Melissa Kruiminas is the Vice President of Learning Experience and Enablement at Litmos. With 20 years of experience in talent development, enablement, and customer education, she brings a holistic perspective on how learning accelerates...
Victoria Hayes is a Senior Manager of Enterprise Customer Success at Litmos, where she leads the Named Enterprise CSM team and oversees renewal strategy, executive escalations, and cross-functional CS operations. With deep expertise in enterprise...