Victoria Hayes is a Senior Manager of Enterprise Customer Success at Litmos, where she leads the Named Enterprise CSM team and oversees renewal strategy, executive escalations, and cross-functional CS operations. With deep expertise in enterprise learning technology and a focus on building scalable customer success programs, she partners closely with product, revenue, and professional services teams to drive outcomes for some of Litmos's most strategic accounts. Victoria is passionate about translating complex customer needs into meaningful platform value and long-term partnership.