The insurance industry has been accused of lagging behind other sectors in keeping up with changing customer needs. The criticism is levelled at products that are limited or rigid, for example in motor insurance, where new delivery drivers might only find policies that last a year – even if their work is seasonal or temporary. This is a problem that has come under particular scrutiny in lockdown over the past year.
By being flexible, insurers can find potential new customers in fast-moving sectors. The challenge is to keep up with those industries that are changing the quickest.
In this session we'll discuss how to adapt to customer needs and develop flexible and dynamic products.
Where have we seen the most new opportunities for insurers over the past year?
What makes a good flexible product plan?
What are the mistakes to avoid in developing flexible products?
Insurtech Insights is a global ecosystem aiming to connect industry leaders and decision makers with innovative startups who are challenging the insurance market, in order to create mutual business opportunities and accelerate growth.
Assistant vice president of business development - strategic partnerships at SCOR
Manisha Dias oversees the end-to-end development of new protection offerings for the US Market – bringing together carriers, distributors and other ecosystem partners through the stages of ideation, strategy, distribution, pricing, underwriting...