WEBINAR DETAILS
  • Agenda
    • With tech companies improving customer experience, how can insurers respond to meet expectations?
    • What technologies and processes are going to be fundamental to the future of insurance customer experience?
    • How can insurers go above and beyond to provide services that exceed customers' expectations?
  • Duration
    45 minutes
  • Price
    Free
  • Language
    English
  • OPEN TO
    Everyone
  • Dial-in available
    (listen only)
    Not available.
FEATURED PRESENTERS
  • Webinar hosting presenter

    Josep Celaya

    Chief Customer Experience Officer and Deputy Managing Director
    Josep is aenior digital transformation and innovation executive with 20 years’ international experience (seven countries, six languages) in management positions in insurance, digital businesses, telco, and strategy consulting. He has a proven...
    Full Profile
  • Webinar hosting presenter

    Ana Pedersen

    CEO, Government & Insurance Solutions at HRS
    Ana Pedersen, CEO, Government & Insurance Solutions at HRS currently leads one of Australasia’s largest claim-related accommodation programs serving most of Australia’s Tier 1 P&C insurance carriers. She is a global accommodation strategist for...
    Full Profile
  • Webinar hosting presenter

    Joao Cardoso

    CEO and Founder at Lovys
    Joao founded Lovys in 2017 and currently serves as CEO. Prior to that Joao co-founded and acted as CEO of TaCerto, Brazil's first comparison website for insurance products.
    Joao began his career at Morgan Stanley in London as an analyst in M&A...
    Full Profile
  • Webinar hosting presenter Merlin Beyts

    Merlin Beyts

    Head of Content, EMEA at ITC DIA Europe
    Merlin is the Head of Content for ITC DIA Europe the two market-leading insurtech events that merged in 2022. ITC DIA bring together the movers, shakers, leaders and innovators in insurtech and always look to drive innovation in the industry by...
    Full Profile
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