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Change "Join By Computer" to "Join by Computer/Smartphone"
Created by Encompass Global on May 16, 2019
Open
Encompass Global
Thursday, May 16 at 12:35 AM
With non-technical attendees, they often get confused and choose "Join by Phone" when using their smartphones/mobile devices. A simple UI update to show "Join by Computer/Smartphone" should solve this problem for all BM users and reduce lots of confusion. "Join by Phone" could also be changed to "Dial-in by Phone". This is a critical step in the users' webinar experience and can make a huge difference for non-technical users. Thanks.