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Name
Amin Issa
Title
Trainer, Coach, Consultant
Bio
Accomplished senior professional with over 30 years of experience in largescale management and engineering experience in diversified fields including transformation programs design and execution, customer relations (sales and customer care); product and services launches, quality and business processes management, change management and improvement through six sigma, sigma, lean and Project management.
Certified senior trainer & consultant with Informa on the following topics:
• Balanced score card Professional
• Customer service excellence
• Change management
• Key performance indicator professional
• Process management modeling and improvement
• Leadership
• Customer journey mapping and modelling
Certified senior trainer & consultant with Informa on the following topics:
• Balanced score card Professional
• Customer service excellence
• Change management
• Key performance indicator professional
• Process management modeling and improvement
• Leadership
• Customer journey mapping and modelling
