Henry Charles began his fire service career in 2004 in Loudoun County, Virginia, steadily advancing to become the Captain of Data Analytics in 2021. Throughout his career, he specialized in technical rescue while developing a deep passion for leveraging data to drive informed decision-making. His data-driven approach became a defining feature, guiding decisions on apparatus, equipment, personnel, and training. Recognizing the transformative potential of data, he pursued higher education, earning a bachelor’s degree in business analytics from American Public University in 2022, graduating magna cum laude.