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Name
Jenny North
Title
Deputy Chief Executive, Dartington Service Design Lab
Bio
Previously Jenny was Director of Policy & Strategy at Impetus, working to support the effectiveness of education and employment charities. She has also held roles at Relate, the Maternity Alliance, New Policy Institute, and the Home Office.
Jenny has written and spoken extensively on how organisations can improve outcomes for those they serve through better service design and data-driven management. She is particularly interested in how organisational and system leadership can empower the frontline to adapt delivery and continually improve services.
Jenny has written and spoken extensively on how organisations can improve outcomes for those they serve through better service design and data-driven management. She is particularly interested in how organisational and system leadership can empower the frontline to adapt delivery and continually improve services.
