Jonathan South began working at Teghtmeyer Ace when he was 17, but after he finished college and started pursuing a career as a police officer, he realized his primary goal was to serve people. The store already allowed him to do that. After he was promoted to store manager, he overhauled the store’s policies and procedures and employee training program. He added offsite training opportunities for the team and improved the company’s scheduling system. He also added key product brands, developed alliances with other businesses and grew sales. Four years after Jonathan became store manager, he had grown sales by 24 percent. During the COVID-19 pandemic, the store continues to serve its community and sales have increased another 25 percent.