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Name
Suzanne Martin
Title
Insight Manager, BT Group
Bio
Suzanne has over 20 years of experience in client-side insight teams, beginning her research career at GfK. She has expertise across multiple disciplines, leading customer experience and brand programs and qualitative and quantitative research projects. Currently an insight manager at BT Group, Suzanne excels in delivering strategic insights and currently manages segmentation delivery and leads a customer closeness program to bring senior leaders closer to customers’ needs. Suzanne is dedicated to fostering collaborative cultures that support team well-being and development.
