Partners Director – Global at Content Guru, Robinder Koura has worked in the UC/CC technology industry for over 20 years and the Channel Partner space for the last 13 years for market leaders such as RingCentral, GENBAND and Nortel Networks. Robinder focuses on recruiting and enabling channel partners to become their customers’ trusted advisers on customer experience (CX) solutions, utilising Content Guru’s award-winning cloud contact centre solution, storm®.