Head of Hybrid Cloud Services, Department for Work & Pensions
Bio
Mike is an experienced and highly motivated IT leader with a proven track record in the delivery of service excellence, customer focused technical operational support and continual service improvement. Skilled in supplier and vendor engagement, management and negotiation, ensuring proposed solutions deliver value for money aligned to strategic objectives and required business outcomes.
Currently Head of Hybrid Cloud Services for DWP, the UK’ biggest public service department, leading Engineering teams delivering Hybrid Cloud Hosting solutions and shared services, with a real focus on Public Cloud adoption and removal of Technical Debt, following a period of transition with IT Services coming back in house after years of outsourcing.
Previously IT Operations Manager at Manchester City Council, driving the Data Centre and Infrastructure Transformation with a shift from legacy traditional on-premises infrastructure to Hybrid Cloud, incorporating Hyper-Converged Infrastructure and SaaS solutions.
Extensive knowledge of Government with 20 years’ experience in Local Authority and the Civil Service, shaping strategy to meet corporate objectives spanning diverse and critical services, facing into the challenges brought about by legislative change, financial constraints, compliance requirements, and the increased use and reliance on technology to deliver operational efficiencies, cost reduction, and delivery of statutory services.