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Name
Yan Gu
Title
Director, Generative AI, NA P&BB and Business Banking
Bio
Yan Gu is the Director of GenAI at BMO, where she leads AI strategy, development, and deployment for Retail Banking. With deep expertise across machine learning, generative AI, and advanced analytics, Yan has been instrumental in driving transformational AI capabilities that directly enable business growth, operational efficiency, and customer experience innovation. Under Yan’s leadership, her team has delivered award-winning AI initiatives, including receiving The Digital Banker’s Most Outstanding Machine Learning Initiative and Best Use of GenAI for Customer Experience.
