Jess works in the field of policy research, particularly on the intersection between medical and social care. She has published reports related to gerontechnology, which seeks to consider how to leverage on technology to help older persons and persons with disabilities, as well as their carers, in collaboration with the Government’s SIE Fund, the Hong Kong Council of Social Services, and the United Nations Economic and Social Commission for Asia and the Pacific. She is currently working on research about Hong Kong’s mental healthcare system for adults, which is due to be released later this year.