John has over 25 years’ experience in usability, accessibility, eCommerce, digital marketing and human-centred design.
John has studied and practised many UX methodologies including interaction design, usability testing, expert evaluation, accessibility auditing, evaluation and testing, card sorting, user interviews and ethnographic research, and he is experienced in stakeholder engagement.
His client-side background means that he understands many of the challenges that eCommerce and digital marketing teams face when trying to create great user experiences.
John is Head of Accessibility at Bunnyfoot; as well as supporting and advising clients and colleagues on how to improve the accessibility of their products and services, he has authored and delivers our course on Practical Accessibility, which covers the basics – from what we mean by accessibility and why we should be thinking about it, through to how to design and test websites and apps for accessibility.
John also delivers Bunnyfoot’s Certified Professional for Usability & User Experience (CPUX-F) course. He is a Personal Member of the UXQB (the qualifications board responsible for the CPUX-F course), an active member of several UXQB curricula working groups, and chairs the organisation’s Accessibility working group. He contributed significantly to the current CPUX-F course curriculum, as well as writing a number of the public test questions.