Simone Dilena joined Times Higher Education in 2017 and leads the team across the APAC region. Specialising in customer engagement, Simone works closely with the Regional Directors to assist institutions with performance in global rankings, data analysis and brand awareness. Simone started her working life in Australia in the professional services sector before moving to work in early childhood education in Thailand. On returning to Australia, she spent several years as an Event Manager in the not for profit sector coordinating a highly successful social enterprise.