Kelli Ballou-McMillan is an accomplished leader and advocate for inclusivity and innovation within the technology industry. Kelli just joined LivePerson as the Head of Global Voice Partnerships where she’s responsible for the GTM for Voice Ecosystem Partners. Building a strategy that couples their voice offering with our conversational cloud to elevate their platform into a robust CX Cloud solution, equipping their customer’s with the tools to execute sophisticated digital engagements. Kelli was previously the Director of Global Partners at Five9, an AI-driven CX cloud contact center software company. There she was instrumental in driving growth and creating equitable partner programs.