Head of Communications, Culture & Insight - Lloyds Banking Group
Bio
Caroline is currently Group Head of Communications, Culture & Insight for Lloyds Banking Group. She leads the Group’s colleague survey strategy and owns its primary digital collaboration and colleague voice platform, Hive. Caroline is also responsible for culture-related communications including Group-wide campaigns designed to engage colleagues through transformational change.
Caroline joined Lloyds Banking Group from Pearson plc – the world’s leading education company – where she led internal and external communications for Pearson International through a large-scale business transformation across multiple regions in a global matrix environment. Previously she enjoyed global roles at Aviva plc as Group Head of Internal Communications and Engagement and as Head of Communications at A.P. Moller – Maersk Group, a Global Fortune 500 company with activities in shipping, energy and offshore. Caroline started her career in corporate finance and consulting within professional services.