Kian Gould is one of the leading global omnichannel ecommerce and digital transformation experts within the open source space. He is a regular speaker at many global conferences, and a well-known expert in airport digitalisation. For the past 15 years, his company AOE has assisted global Fortune 1000 companies with their digital transformation and omnichannel ecommerce strategies. AOE has been a key influence in the growing digitalisation of retail at airports such as Auckland and Heathrow and the Singapore omnichannel joint venture Krisshop.