Head of Bakerloo & Victoria Line Operations, Transport for London
Bio
Frank is a leader in rail transport operations & the customer service industry, with over 24 years of senior management experience leading large teams. He works with key stakeholders and local government officials in order to continually deliver transport service improvements to London’s traveling public.
Frank has delivered keynote presentations at several conferences around the world, more recently giving talks at webinars in Boston and (Asia Pacific Rail) – Bangkok, around the importance of post-Pandemic recovery in rail.