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Name
Vanessa Barbarisi
Title
Senior Director of Infrastructure & Operations - PG&E
Bio
Vanessa Barbarisi is the Senior Director of Infrastructure & Operations at PG&E, where she leads strategic initiatives within the Customer Technology Planning & Enablement organization. With nearly two decades of experience in utility operations, digital transformation, and strategic planning, Vanessa brings a global perspective shaped by her previous roles, where she directed Utility Transformation Strategy across ten countries and managed a team of over 650 professionals.
Since joining PG&E, Vanessa has driven impactful changes in the Billing Modernization program, Salesforce operating models, and enterprise data governance. Her leadership has been instrumental in establishing scalable frameworks for risk and issue management, enhancing transparency in program governance, and aligning cross-functional teams around value delivery. She is a champion of data-driven decision-making and is actively involved in initiatives that improve customer experience and organizational readiness.
Since joining PG&E, Vanessa has driven impactful changes in the Billing Modernization program, Salesforce operating models, and enterprise data governance. Her leadership has been instrumental in establishing scalable frameworks for risk and issue management, enhancing transparency in program governance, and aligning cross-functional teams around value delivery. She is a champion of data-driven decision-making and is actively involved in initiatives that improve customer experience and organizational readiness.
