Shannon is the current Higher Logic User Group (HUG) community manager at Higher Logic. With almost seven years of community management experience in SaaS-based software, Shannon has seen it all and still loves what she does. You’ll often find her with a smile on her face and nerding out about community management. During non-working hours, you’ll find Shannon planning her next big adventure, trying new foods, and hanging out with her partner and their beloved pup, Hermione.