With more than two decades of experience in laboratory instrumentation, Ed is a seasoned field service professional specializing in photometric chemistry analyzers, with deep expertise in the Olympus AU Series. His experience spans the full AU platform, from the AU400 through the AU5800, supporting laboratories with both technical service and operational optimization.
He spent over 10 years as an OEM field service engineer, where he developed extensive hands-on expertise in installation, maintenance, and troubleshooting of high-throughput chemistry systems. He then served as a dedicated trainer for the AU series for more than six years, equipping laboratory professionals and service teams with the knowledge required to operate and maintain these analyzers effectively.
For the past eight years, Ed has worked with Lighthouse as a third-party product specialist, leveraging his comprehensive OEM background to deliver high-quality support, training, and consulting services to laboratories seeking reliable alternatives for instrument service and performance optimization.