As a Paramedic with 10-years of field experience and an MBA in Business Analytics, Data & Analytics Product Manager Ben Hastings understands the challenges that Fire and EMS professionals face daily. Over the last 5 years, Ben has gained expertise in Fire/EMS software as an educator, consultant, sales representative, and product manager working on some of the most advanced software ecosystems in Fire & EMS. Today, Ben leads a group of dedicated professionals working tirelessly to ensure our software meets the highest standards and delivers the greatest value to First Due users.