With 15 years of experience at the AA, I began my journey in the Driving School segment, where I honed my skills across various areas of the business. In 2022, I was asked to lead the Fleet team, which quickly became a pivotal moment in my career. Realising my passion for fleet management, I transformed the Fleet division from offering just two brands to six, significantly enhancing customer choice. Since July, I have been leading the Roadside Fleet, embracing the exciting challenges and opportunities in this dynamic field.