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Name
James Ling
Title
Head of IT service delivery, East Suffolk and North Essex NHS Foundation Trust
Bio
James Ling has a diverse background in the IT and digital sectors, including a decade spent working for managed service providers in the private sector. He joined the NHS in 2018, initially as an ICT customer service manager at East Suffolk and North Essex NHS Foundation Trust before becoming the organisation’s head of IT service delivery in May 2020. He has sought to reduce the gap between IT and wider staff groups, and also leads ICT support teams. His aim is always to ensure clinicians have more time to dedicate to patient care