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Name
Tracie Bills
Title
Northern California Director, SCS Engineers
Bio
Tracie Bills has over 23 years of materials management experience, including working for a hauler, county government, and nonprofit; she also has over 13 years with materials management consulting firms. She has provided commercial sector materials flow assessments, organics processing research and analysis, waste characterization studies, and recycling, organics and waste management technical assistance to government agencies, schools, multi-family dwellings and businesses. Ms. Bills has an environmental science degree from San Jose State, is the President of the SWANA Gold Rush Chapter, and a member of the National Recycling Coalition, California Resource Recovery Association and the Northern California Recycling Association.
Outreach Efforts That Provide For a Successful City-Wide Project Rollout
SCS was hired to assist with the rollout of the City of Oceanside's commercial food scraps program. As part of this project, SCS worked closely with Waste Management and the City to develop an outreach program to meet the needs of the rollout and capture data that could be used to understand the success of the outreach efforts. Within four months, the team (City, WM and SCS) designed an outreach program that incorporated five outreach staff, four city personnel and three team managers. Important components of this rollout included the design of outreach materials, protocols for activities and elevated customer concerns, training, and an effective database. This presentation will discuss how the project all came together, including best practices and lessons learned.
Outreach Efforts That Provide For a Successful City-Wide Project Rollout
SCS was hired to assist with the rollout of the City of Oceanside's commercial food scraps program. As part of this project, SCS worked closely with Waste Management and the City to develop an outreach program to meet the needs of the rollout and capture data that could be used to understand the success of the outreach efforts. Within four months, the team (City, WM and SCS) designed an outreach program that incorporated five outreach staff, four city personnel and three team managers. Important components of this rollout included the design of outreach materials, protocols for activities and elevated customer concerns, training, and an effective database. This presentation will discuss how the project all came together, including best practices and lessons learned.
