Hayssam helps organizations in creating winning cultures and service excellence mind-sets that develop customer advocacy. CEO & founder of the RPM Group, he specializes in Organizational Transformation Programs through a passionate and highly motivational approach that inspires employees and top management to discover their hidden talents and untapped potential.
A charismatic and popular speaker and Executive Coach to many top CEO’s and Executives, he conducts workshops throughout the Middle East, North Africa, Asia and USA on subjects, such as, Leadership, Emotional Intelligence, Conflict resolution, The Art of Influence and Persuasion and his signature customer engagement workshop based on his popular book, ACE Your Service- Achieving Customer Engagement.