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Name
Tara Aldridge
Title
Senior Manager, Service Delivery at Vonage
Bio
Hi, my name is Tara and throughout my career, I've been known for establishing and directing routine operations to achieve desired goals.
I have demonstrated success at collaborating with strategic account team’s/sales leadership to deploy advisory services and provide strategic account planning. I am proficient in directing cross-functional project teams on high-profile engagements including conducting discovery workshops to understand strategy, outcomes, and problem statements. I am also instrumental in generating insights through advanced analytics, data mining, and voice of the customer to improve the sales and renewal process. I am expert in managing and developing talent within the team and providing a path for career advancement. I have a track record of building strong internal stakeholder relationships, identifying high leverage/high-impact engagements, and using operational metrics/process improvements to drive organizational transformation. I have a strong understanding of the financial/technical challenges faced with running modern-day IT operations.
While others take pride in meeting all standards set before them, my passion is for delivering service that goes beyond organizational expectations, creating a win-win scenario for everyone involved! Please feel free to contact me at tarajaldridge@gmail.com with any thoughts, comments, or questions about my work. I'm always interested in making new professional acquaintances.
I have demonstrated success at collaborating with strategic account team’s/sales leadership to deploy advisory services and provide strategic account planning. I am proficient in directing cross-functional project teams on high-profile engagements including conducting discovery workshops to understand strategy, outcomes, and problem statements. I am also instrumental in generating insights through advanced analytics, data mining, and voice of the customer to improve the sales and renewal process. I am expert in managing and developing talent within the team and providing a path for career advancement. I have a track record of building strong internal stakeholder relationships, identifying high leverage/high-impact engagements, and using operational metrics/process improvements to drive organizational transformation. I have a strong understanding of the financial/technical challenges faced with running modern-day IT operations.
While others take pride in meeting all standards set before them, my passion is for delivering service that goes beyond organizational expectations, creating a win-win scenario for everyone involved! Please feel free to contact me at tarajaldridge@gmail.com with any thoughts, comments, or questions about my work. I'm always interested in making new professional acquaintances.
