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Name
Michael Korreborg
Title
Team Lead at 3
Bio
I´ve been working with the focus of KBI´s (Key Behavior Indicators) instead of KPI´s and it´s working. Exceeding ALL our goals every month.
Culture, purpose and self-development is what for me makes the difference. WE as a TEAM stands together in everything WE do.
I have the day to day responsibility of 16 1st. and 2nd. line Technical Support Agents. We´ve won everything we can win in our part of the organization. Everything from the highest customer satisfaction to highest sales index.
We always strive for perfection and we are getting there.
Culture, purpose and self-development is what for me makes the difference. WE as a TEAM stands together in everything WE do.
I have the day to day responsibility of 16 1st. and 2nd. line Technical Support Agents. We´ve won everything we can win in our part of the organization. Everything from the highest customer satisfaction to highest sales index.
We always strive for perfection and we are getting there.
