Alan is the head of Information Technology at MSIG Insurance (Hong Kong) Limited. With over two decades of international experience, he has led a number of back-office digital transformation initiatives in global companies and investment banks. Driving the development of solutions applied to all the product lines at MSIG, he was key to the successful deployment of the company’s claims submission project, ensuring project success and initiating digital transformation throughout the company. Alan’s efforts and commitment to improving efficiency and transforming business processes has helped to enhance both customer and employee experiences.