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Name
Zoe Lord
Title
Deputy Director, NHS Horizons
Bio
Zoe is based in England and is the Deputy Director at NHS Horizons. She specialises in the accelerated design and facilitation of large-scale transformation programmes across health and care. Zoe has led and facilitated many nationwide initiatives to improve care and staff wellbeing, including the national COVID-19 staff health and wellbeing community, culture change programmes, diagnostic & mortuary services, urgent and emergency care, and services for people with Learning Disabilities. She is a Liberating Structures practitioner and has an interest in network analysis and the psychology of change.
NHS Horizons’ work is at the forefront of NHS improvement initiatives that have made a difference for tens of thousands of staff and patients. The team achieve this by tuning into the latest change thinking and practice in healthcare and other industries around the world – translating this learning into innovative, practical approaches to change. More information here: http://horizonsnhs.com/about/
Twitter: @ZoeLord1
NHS Horizons’ work is at the forefront of NHS improvement initiatives that have made a difference for tens of thousands of staff and patients. The team achieve this by tuning into the latest change thinking and practice in healthcare and other industries around the world – translating this learning into innovative, practical approaches to change. More information here: http://horizonsnhs.com/about/
Twitter: @ZoeLord1
