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Name
Dale Hansen
Title
CEO at Austbrokers Coast to Coast
Bio
Dale Hansen has been a director at Austbrokers Coast to Coast since 2012.
During that time, he has turned the company on its head, resulting in it becoming the most awarded insurance brokerage in the country, winning ANZIIF Small Broker of the Year in 2016 and 2017 and Brokerage of the Year at the Insurance Business Australia Awards in 2018, 2019 and 2020.
Additionally, in 2016, Hansen received the NIBA Queensland Insurance Broker of the Year Award, along with the coveted NIBA Australian Insurance Broker of the Year Award. These awards are the result of the high level of customer service he provides to clients, in conjunction with his outstanding technical knowledge and experience.
Hansen has more than 30 years of experience in the insurance industry and is also a renowned speaker and industry mentor. He has been recognised in the top 50 Australian Insurance Influencers from 2017 to 2020 and Top 100 Global Insurance Influencers in 2019.
He regularly speaks at industry events on topics including relationship-building, customer experience, quality service and advice, dealing with objections, and leadership and team development.
Hansen is passionate about setting the standard for excellence in the insurance industry; throughout his career, he has mentored many young brokers to build their careers. He believes that continuing education and professional development are the keys to success in the insurance industry.
During that time, he has turned the company on its head, resulting in it becoming the most awarded insurance brokerage in the country, winning ANZIIF Small Broker of the Year in 2016 and 2017 and Brokerage of the Year at the Insurance Business Australia Awards in 2018, 2019 and 2020.
Additionally, in 2016, Hansen received the NIBA Queensland Insurance Broker of the Year Award, along with the coveted NIBA Australian Insurance Broker of the Year Award. These awards are the result of the high level of customer service he provides to clients, in conjunction with his outstanding technical knowledge and experience.
Hansen has more than 30 years of experience in the insurance industry and is also a renowned speaker and industry mentor. He has been recognised in the top 50 Australian Insurance Influencers from 2017 to 2020 and Top 100 Global Insurance Influencers in 2019.
He regularly speaks at industry events on topics including relationship-building, customer experience, quality service and advice, dealing with objections, and leadership and team development.
Hansen is passionate about setting the standard for excellence in the insurance industry; throughout his career, he has mentored many young brokers to build their careers. He believes that continuing education and professional development are the keys to success in the insurance industry.
