Alfred founded Listen Labs after graduating from Harvard to solve a problem he faced at his previous start-up. After launching a feature that interviewed users loved, he was surprised when the broader user base was indifferent. Listen Labs interviews users at scale using AI and analyzes their responses, helping companies get the statistics and the "why" behind them. Backed by Sequoia Capital, Listen Labs enables companies like Google, P&G, SKIMS and Sweetgreen to deeply understand what customers really think.