Trial by Hire: Hiring, Training, and Retaining the Right Paralegals in the Age of AI

The right paralegals equipped with the right tools can revolutionize any trademark team. But finding the right paralegals is cumbersome, and training them to use automation and AI effectively can feel overwhelming. In this casual chat, Amy Weber, Crysta Lemon Schmidt, and Nehal Madhani of Alt Legal will discuss the skills they’ve developed hiring, training, and supporting trademark paralegals in an increasingly tech-enabled environment. Drawing from hands-on experience building and managing the Alt Legal Assist team, they’ll break down how firms and in-house teams tend to misjudge candidates, how to assess judgment and workflow fluency (not just years of experience), and what effective onboarding really looks like with ever-evolving technology. In particular, they'll cover:
* How the landscape for finding trademark administrators has changed
* What to weigh when comparing candidates, including tenure, expertise, judgment, technological prowess, and attitude
* How to assess procedural knowledge and docketing logic in modern systems
* Why onboarding failures—not bad hires—often cause early breakdowns when tools and processes misalign
* How to keep paralegals up to date as technology and AI evolve

Everyone who’s registered for this webinar will receive an email with a link to the recording.