Host Spiro Morogiannis, BG Training Program Manager & BGU Instructor, walks viewers through the often-overlooked sales power of the owner’s manual. Designed to support reps and distributors, the episode explains how understanding OEM maintenance recommendations can uncover valuable service opportunities. Spiro reviews two real-world examples—the 2022 Ford F-150 and 2022 Chevrolet Silverado—breaking down what’s hidden in the fine print and how that can translate into powerful, OEM-aligned service recommendations. Equip yourself with the knowledge to guide customers with confidence and back it with OEM credibility.
Agenda
Understanding Owner’s Manuals as a powerful sales tool
Know the difference between OEM definitions of “Normal,” “Severe,” and “Extreme”
How to build maintenance menus integrating OEM schedules
Practical sales strategies from the service drive to the bay
Duration
1 hour
Price
Free
Language
English
OPEN TO
Channel subscribers only
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