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About This Webinar
Ready to turn first-time guests into lifelong fans? In this dynamic webinar, European Wax Center dives into the art of guest connection and retention. Discover how to find your perfect guest, create unforgettable experiences through powerful soft skills, and make every visitor feel like your #1. Plus, get insider tips on tracking retention so you can keep your guest list growing—and glowing. Whether you're just starting out or leveling up, this session is packed with energy, insights, and real strategies you can use right away!

European Wax Center locations are independently owned and operated by franchisees. European Wax Center® and every other wordmark bearing a ™ or ® symbol are trademarks of EWC Franchisor LLC. © 2025 EWC Franchisor LLC. All Rights Reserved.
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Jamie Conner
Sr. Field Trainer
A seasoned beauty professional, that has had a career spanning 16 years as a licensed Cosmetologist and 13 years as a licensed Aesthetician. Currently, I proudly serve as the Senior Field Trainer for European Wax Center. My expertise extends beyond the realm of beauty, delving into driving business revenue, retail sales training, performance coaching, and comprehensive management and team development. With a passion for both the artistry of beauty and the science of success, I thrive on sculpting not just flawless looks but flourishing teams and thriving businesses.
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